Privacy Policy
What personal information Reef Al Ghadeer collects when you enquire, why we collect it, and what we do with it.
Last updated: 19 October 2026
This policy explains what personal information Reef Al Ghadeer General Maintenance collects when you use this website or engage our services, why we collect it, and what we do with it.
What we collect
- Information you give us — name, phone number, email address, property address, and details or photographs of the work you are enquiring about, submitted through our quote form, by email, by phone or over WhatsApp
- Information collected automatically — IP address, browser and device type, pages visited and time on site, collected through website analytics
- Cookies — see the cookies section below
We do not knowingly collect information from children, and we do not collect sensitive personal data.
Why we use it
- To respond to your enquiry and prepare a quote
- To carry out work you have engaged us for, and to schedule and manage it
- To invoice you and keep accounting records
- To contact you about a job in progress or a warranty matter
- To improve our website
- To meet legal and regulatory obligations
Who we share it with
- Team members and subcontractors who need it to carry out your job
- Service providers who operate our website, hosting and analytics
- Authorities where we are legally required to disclose
We do not sell personal information.
Your rights
Under UAE data protection law you have rights over your personal information, including to access it, correct it, request deletion, restrict or object to processing, and withdraw consent. To exercise any of these, contact us using the details at the end of this policy.
Cookies and third-party services
This website does not set cookies of its own. There are no accounts or logins.
We use Google Analytics 4, loaded through Google Tag Manager, to count visits and see which pages people find useful. Google Analytics sets two cookies, _ga and _ga_CP9882MS10, which tell one visitor apart from another and by default last up to two years. It records pages viewed, scrolling, clicks on links to other sites, file downloads and form interactions. It does not receive what you type into the quote form. The website does not load advertising or remarketing pixels.
You can block or delete these cookies in your browser settings. The website works normally without them.
The website also relies on:
- Cloudflare, which delivers the website and protects it from abuse, and processes the IP address of every visitor to do so
- Google Fonts, whose servers receive your IP address when the site's typefaces load
- WhatsApp, whose own privacy policy applies if you message us there
Some of these providers process data outside the UAE.
Changes and contact
We may update this policy; the date at the top shows when it last changed. Questions about this policy, or a request to exercise your rights: email reefalghadeer26@gmail.com or call 00971 56 391 3800.